At SciPlay, we are committed to protecting your personal data and ensuring a safe experience for all users. This Privacy Policy outlines how we collect, use, store, and protect your information.
Personal Information Collection
We may collect various types of personal information from you, including:
This information helps us improve our platform, enhance user experience, and prevent potential security threats.
Account Registration Information
When you create an account with SciPlay, we require the following details:
We use these details to identify your account and provide a secure way for you to access our services.
Device and Browser Information
Our platform collects device and browser information to ensure compatibility and optimal performance. This data is used solely for internal purposes, such as debugging and troubleshooting.
Usage Analytics and Behavioural Data
To enhance user experience and improve gameplay statistics, we collect usage analytics and behavioural data, including:
We use this data internally to refine our platform and develop new features that cater to your preferences.
Cookies and Tracking Technologies
Our website uses cookies and tracking technologies (such as pixel tags) to provide you with a seamless user experience. These tools help us track interactions on the platform, tailor content to individual users, and monitor system performance.
You can manage cookie settings through our browser-specific preferences or contact support for assistance.
Communication Preferences
SciPlay respects your communication preferences. If you do not want to receive marketing emails or notifications from us, please follow these steps:
We will process your request promptly and update our records accordingly.
Data Storage and Retention
Your personal data is stored securely on our servers. We retain account registration information for as long as you maintain an active account with us, or until we reasonably believe that retaining this information is no longer necessary to comply with applicable laws or regulations.
Security and Account Protection
SciPlay employs robust security measures to protect your accounts from unauthorized access:
We also offer additional features for enhanced account protection, such as two-factor authentication (2FA).
Account Access and Password Protection
To maintain the integrity of our platform, we require you to use strong passwords and enable 2FA whenever possible. If your account is accessed without permission or if any suspicious activity occurs on your account, contact us immediately.
User Rights Regarding Personal Data
You have the right to access, correct, delete, or restrict processing of your personal data as per applicable laws and regulations. To exercise these rights, please follow these steps:
We will respond within 30 days from receiving your request.
Data Correction or Deletion Requests
If any of the information held by SciPlay is not accurate, up-to-date, or relevant for processing, please contact us. We will correct or delete this data without undue delay and inform you that the change has been made.
Third-Party Services or Integrations
Our platform may integrate third-party services to enhance user experience. In doing so, we only share information necessary for these integrations and follow best practices regarding handling of sensitive personal data.
Responsible Handling of User Information
SciPlay is committed to treating your personal information with care and respect:
Please let us know if you have any concerns about how we handle user information.
Age Restrictions and Minor Protection
Our platform is intended for users 18 years of age or older. If a minor attempts to create an account, please do not hesitate to contact our customer support team so that we can address the situation promptly.
Compliance with Applicable Privacy Regulations
SciPlay adheres to applicable privacy regulations in each region where we operate:
Our commitment is to continuously improve our data protection practices while maintaining compliance with regulatory requirements.
Platform Monitoring for Security and Fraud Prevention
We employ various tools to protect against unauthorized access, malicious software attacks, and other security threats. These measures help safeguard your information and ensure a trusted user environment.
Session Management and Login Protection
SciPlay employs secure session management mechanisms:
If you encounter any login issues or have reason to suspect a compromise of our platform's integrity, please contact us immediately for assistance.
This Privacy Policy forms part of the Terms of Use Agreement.
